Careers at National Braille Press

• FULL TIME, hourly
• Hours 8:30am to 5:00pm



• About the position: The Sales Administrator is a dedicated team player that works closely with our Sales and Production teams to assist in data entry, file maintenance and transfer and disseminating necessary information to deliver appropriate materials on time, to meet our client’s expectations. This person will have strong communication skills and will be able to provide the Production staff the details and specifications needed to ensure the proper deliverables to the client. We are looking for someone with an outgoing personality, that enjoys a fast-paced environment, and has the skills to develop relationships to support sales and production in administrative duties.

PRIMARY DUTIES AND RESPONSIBILITIES

Administrative duties:
• Communicate clearly with the Production team when jobs are entered into the Visual Enterprise database.
• Maintain the Vendor Portal log-in/password information on the Sales server.
• Create and upkeep spreadsheets on NBP's server, including logging bids, job inquiries, etc.
• Assist Production in label creation, shipment paperwork including Bill of Ladings, Packlists, and Barcodes.
• Schedule internal kickstart meetings, status meetings and debrief meetings.
• Send Tracking Information at the end of each day for all Sales shipments.
• Act as a liaison with Accounts Payable for any required paperwork, forms, Vendor Portals, to process quoted jobs and obtain Purchase Orders.
• Help with the Textbook website catalog, rectifying any errors listed on the web or within the Textbook Maintenance tab in Visual.

Visual ERP Data Entry:
• Enter new client information into Visual.
• Create customer orders and work orders including specifications for jobs.
• Upload and download files between clients and production staff via secure file transfer protocol (SFTP).and keeping client passwords on NBP's server.
• Revise client changes in specifications in Work Orders and notifying Production of such updates.
• Log pricing into our ERP - Visual.

To apply: send resume and cover letter to ntuttle@nbp.org. No recruiters and no phone calls, please.

• FULL TIME, hourly



• About the position:. The Customer Relations Manager — Education Services is a dedicated team player that works closely with our Education clients to build relationships and obtain the necessary information to deliver the appropriate materials on time, to meet our our client's expectations. This person will have strong communication skills and will provide the Production staff the details and specifications needed to ensure the proper deliverables to the client. We are looking for someone with an outgoing personality, that enjoys a fast paced environment, and has the sales skills to develop relationships, secure repeat business, expand our client base, and facilitate overall client satisfaction.

PRIMARY DUTIES AND RESPONSIBILITIES

Customer Service, and Coordination
• Function as a main point of client contact with Textbooks and specified Test contracts throughout the entirety of the job process.
• Together with the Production Coordinator, help educate and guide clients on our capabilities for specific jobs, including stock options, binding options, etc.
• Together with the Production Coordinator, direct jobs requiring braille page estimates for quoting to Production and log the status in applicable spreadsheets.
• Communicate with Production on necessary information to complete jobs of the highest quality within a reasonable timeline.
• Log pricing into our ERP - Visual.
• Maintain the Textbook website catalog, rectifying any errors listed on the web or within the Textbook Maintenance tab in Visual.
• Conduct regular phone calls clients. Ability to travel to conferences on occasion, and some overnight is required.
• Assist with estimating and quoting.

Administrative Duties
• Work with clients on securing Purchase Orders to jobs.
• Communicating clearly with the Production team when client payment has been received for entering into the Visual Enterprise database
• Acting as a liaison with Accounts Payable for any required paperwork, forms, Vendor Portals, to process quoted jobs and obtain Purchase Orders
• Maintaining Vendor Portal log-in/password information on the Sales server
• Maintain spreadsheets on NBP's server, including logging bids, job inquiries, etc.

Visual ERP Data Entry
• Enter new client information into Visual.
• Create work orders including specifications for jobs.
• Upload and download files between clients and production staff via secure file transfer protocol (SFTP).and keeping client passwords on NBP's server..
• Revise client changes in specifications in Work Orders and notifying Production of such updates.
• Schedule kickstart meetings, status meetings and debrief meetings with test client during each administration.
• Field incoming sales inquiries via phone call, email, and faxes.

To apply: send resume and cover letter to Brian MacDonald, President, at bmacdonald@nbp.org. No recruiters and no phone calls, please.

• FULL TIME (non-exempt)
• Reports to: Vice President of Operations
• This position is full-time, on site in Boston, MA.

• About the position: National Braille Press is seeking a reliable and energetic individual to work as a braille transcriber, converting print texts, including books, magazines, and other print material into braille, large print, and other accessible formats.

  A transcriber is detail-oriented, organized, logical, and possesses excellent concentration. He/she understands the subtleties of guideline application, considers the end reader as well as the needs of the client, and makes decisions expeditiously to complete an assignment. This role is critical component in a demanding and fast-paced production environment.

Major Areas of Responsibility include but are not limited to:

• Transcribe electronic files of print material into braille that is complete, accurate, timely, and formatted according to guidelines set forth by the Braille Authority of North America, National Braille Press standards, and/or to customer specifications.
• Typeset for title pages, spines, book cards, large-print projects as needed.
• Operate all relevant machinery and software, including braille translation software, scanners, embossers, plate-embossing-devices, stereotypers, printers, dot knockers, etc.
• Work with braille proofreaders and prepress support staff to make all necessary corrections to braille material.
• Provide in-house support and finishing work for material transcribed by outside contracted transcribers.
• Function as a responsible and reliable employee of the corporation. A transcriber has a clear understanding of our mission statement, and is prepared to effectively represent the company in the general community.

Minimum Job Requirements

• Bachelor's degree and 1-3 years of work experience.
• Excellent command of the English language, spelling, and grammar.
• Strong organizational skills and ability to handle concurrent, multiple job tasks.
• Well-developed communication and interpersonal skills, demonstrating the ability to pose appropriate questions, gather information, and apply resolutions.
• Strong working knowledge of PC-based computers and Microsoft Office.
• Prior knowledge of braille codes is desirable.

Submit a cover letter and resume detailing your interest and experience to Human Resources at hr@nbp.org. No recruiters and no phone calls, please.

• FULL TIME (non-exempt)
• Reports to Vice President of Operations
• This position is full-time, on site in Boston, MA.
• About the position: National Braille Press is seeking a reliable and energetic individual to work as a braille tactile graphics transcriber, converting print images and diagrams into braille and tactile raised line images.
• A transcriber is detail-oriented, organized, logical, and possesses excellent concentration. He/she understands the subtleties of guideline application, considers the end reader as well as the needs of the client, and makes decisions expeditiously to complete an assignment. This role is critical in a demanding and fast-paced production environment.

Major Areas of Responsibility include but are not limited to:

• Utilize electronic files of print images and diagrams to design braille tactile graphics that are complete, accurate, timely, and formatted according to guidelines set forth by the Braille Authority of North America, National Braille Press standards, and/or to customer specifications.
• Work within design software and collage elements to design and produce digital and physical versions of tactile graphics, adhering to the Guidelines and Standards of Tactile Graphics, 2010, from the Braille Authority of North America.
• Work with braille proofreaders to create most accessible tactile graphics and prepress support staff to make all necessary corrections to braille material.
• Operate all relevant machinery and software, including braille translation software, scanners, embossers, and laser cutters to produce tactile graphic elements.
• Provide support for material transcribed by outside contracted transcribers.
• Function as a responsible and reliable employee of the corporation. A transcriber has a clear understanding of our mission statement, and is prepared to effectively represent the company in the general community.

Minimum Job Requirements

• Bachelor's degree and 1-3 years of work experience.
• Excellent command of the English language, spelling, and grammar.
• Strong working knowledge of PC-based computers and Microsoft Office.
• Excellent command of design software, including but not limited to graphical functions in Word, Corel Draw, and Adobe Creative Suite.
• Well-developed communication and interpersonal skills, demonstrating the ability to pose appropriate questions, gather information, and apply resolutions.
• Strong organizational skills and ability to handle concurrent, multiple job tasks.
• Prior knowledge of braille codes is desirable.

Submit a cover letter and resume detailing your interest and experience to Human Resources at hr@nbp.org. No recruiters and no phone calls, please.