Our customer service department is open Monday through Friday from 8:00 am to 4:30 pm EST. You can call toll-free 800-548-7323 ext. 520 (US only), or fax 617-437-0456.
Email to firstname.lastname@example.org. For your security, please do not provide credit card numbers over email.
Please allow 2-4 weeks for delivery of books that ship via "Free Matter for the Blind."
Note that our weekday UPS pickup time is 2:00 pm, so any UPS-shipped orders (including Overnight, 2-Day, or Ground delivery) received after 2:00 pm will be shipped the following day.
International Orders: When filling out your address, please select your country from the drop-down list FIRST. You must do this in both the billing and the shipping address fields for this to work. This will reset the form and allow you to enter the remaining information correctly (including the correct provinces for Canada, for example).